Do you have the right spare and wheel key?
If a suitable spare is available, a wheel change may be possible. Tell us whether you have the locking-wheel-nut key and whether anything besides the tyre appears damaged. You do not need to remove the wheel before calling. We discuss the equipment available and the car’s position.
There must be room to reach the wheel
Say whether the car is in a car park, on a driveway or close to passing traffic. The ground and available space need assessment before changing a wheel. Mention any other affected wheels or damage to the rim so the assistance matches the actual problem.
Without a spare, we need another option
If there is no spare, we discuss whether the car needs transport to a workshop or another agreed location. We do not sell tyres or carry out permanent puncture repairs. The aim is to help you continue with suitable assistance rather than promise a wheel change that cannot be done.