Spare-wheel help and minor work
This may involve assistance with a spare wheel or a minor repair where the vehicle stands. Describe what happened and what is available, such as a suitable spare. We need to assess the work for your particular vehicle before confirming what can be done.
When a heavy vehicle is stuck
Tell us whether it is in snow, on soft ground or in a ditch. Its angle and the approach matter. Vehicle type, approximate weight and dimensions help us assess the conditions. There is no blanket weight limit that guarantees assistance in every situation.
Assistance where the vehicle stands
We do not offer towing or onward transport of heavy vehicles. We therefore discuss what can be done on site and whether access allows the work. You speak directly to the recovery driver about the job. Tell us what you know rather than trying to choose the equipment or method yourself.