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ASSISTANS PÅ VÄG

Broken down on the way to Vemdalen. Where is the car?

Give the actual location of the car. Vemdalen might mean the village, your accommodation in Vemdalsskalet or a car park in Björnrike. If you have broken down on the way there, the towns you are travelling between are more useful than the address on your booking.

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Speak directly to the driver.

Which location should I give?

At a cabin, check its street address and say which entrance the driver can use. In a car park, give the resort or building name and the part of the car park. Mention any gate, steep approach or unploughed road. If you are waiting indoors, the accommodation host may know the best address for the vehicle itself.

How do I describe a stop between villages?

Start with the road number if you know it. Add the direction you were travelling, the last junction or sign and which side of the road the car is on. A pin sent from a safe place can distinguish a main road from a turn-off. Check the traffic map for road conditions and incidents. A resort webcam shows conditions only where it is installed.

What does the recovery driver need to know about the car?

Say whether it lost power, will not start or is physically stuck. Mention if it blocks the road. Contact vehicle recovery in Vemdalen near the village and resort, or see recovery in Härjedalen farther across the municipality. Follow the road authority’s safety advice first if the car is in traffic.

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