What am I paying for?
Ask what the quote includes for travel to the site, loading or recovery work, and onward transport to a garage. Say if the car rolls, whether it is sitting on its underside and how much room there is around it. If you just need the car freed, ask how that differs from a tow.
Does the choice of garage matter?
Yes. The destination determines the transport distance. Give the garage you have in mind and check it can receive the car. If you plan to claim on insurance, ask who chooses the destination, who books the driver and what excess you would pay.
What happens to the people who were in the car?
Say how many people are with you and mention children, a dog or a lot of luggage. Ask how the group can continue before the car is loaded. Transport for the car and a way for everyone to travel may need separate arrangements. Contact a recovery driver in Vemdalen and keep our towing cost questions handy during the call.