Is the car awake or ready to drive?
Electric cars are often quiet when they are working normally. Read the status on the display if it comes on. Note whether the car unlocks, whether there is a warning and whether you can select drive. If you are stuck at a charger, say whether the connector is stuck, charging failed or the car simply will not go into drive.
Can an EV be jump-started?
Some models allow a suitable external source to wake the low-voltage system. This does not charge the traction battery. The method and terminals vary by model, so read the car’s own manual or get qualified help. The Volvo instructions below apply to the model named there.
When does an EV need recovery?
A driver may need different equipment if you cannot select drive or the wheels are locked. Give the model and warning message and mention any garage restrictions. See jump starts in Stockholm for low-voltage trouble or Stockholm vehicle recovery if the car needs moving.