Assistans på vägStockholm · Norrland

ASSISTANS PÅ VÄG

The car stopped on the E4 in Stockholm. What now?

Safety comes first on a motorway. Warn others if you can, get yourself away from the car and carriageway when it is safe to do so, and call for help. Call 112 if there is immediate danger. Arrange vehicle recovery once you are safe.

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Speak directly to the driver.

What should I do before calling recovery?

If you can still steer the car to a safe place, do so. Follow the Swedish Transport Administration’s motorway breakdown advice. Get away from the carriageway when possible. If there is a barrier and it is safe to get behind it, wait away from traffic. Never walk into traffic to inspect the fault.

When should I call 112?

Call 112 if the breakdown creates immediate danger, such as a blocked live lane putting people at risk, or someone needs urgent medical help. For an ordinary breakdown in a safe location, contact your insurer’s assistance service or a recovery driver.

How do I describe the location on Essingeleden?

Give the road name, the direction of travel and the nearest exit if you know it. Say whether the vehicle is in a live lane, on a slip road or clear of traffic. A map pin helps, but it seldom identifies the correct side of the road. See our guide to sharing your location or arrange towing in Stockholm once you are safe.

Sources and further information

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