Does it click, or is there no sound?
Tell us whether the lights work, the starter turns or you only hear a click. Mention whether the car has been parked for a long time or the problem started suddenly. A weak battery may be the cause, but we start with what you have noticed and discuss suitable help.
Help where the car is parked
We need to be able to reach the car. Is it in a garage, behind a barrier or parked closely between other vehicles? Mention that when calling. Having the vehicle model and registration ready also makes it easier to explain what help you need.
When a jump-start is not enough
The aim is to get you moving again. If the starting problem cannot be resolved at the car, we discuss the next step, such as recovery to a workshop. A replacement battery or a repair is not automatically included. We agree on the assistance before arranging the work.